Privacy Policy
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Introduction
1.1 We are committed to protecting the privacy of our website visitors,
users of our services, individual customers and our customers' staff.
1.2 This policy applies where we are acting as a data controller in relation to
the personal data of these persons; in other words, where we determine the
purposes and means of processing this personal data.
1.3 Our website incorporates privacy controls that affect how we will process
your personal data. By using the privacy controls, you can specify whether
you wish to receive direct marketing communications and limit the
collection, sharing and publication of your personal data. You can access the
privacy controls through your account settings.
1.4 We use cookies on our website. To the extent that these cookies are not strictly necessary
necessary for the operation of our website and services, we will ask for your
consent to our use of cookies when you first visit our website.
1.5 In this policy, “we”, “us” and “our” refer to LANKELEISI.FR. For more information about us, see the section
14. -
The personal data we collect
2.1 In this Section 2, we have set out the general categories of personal data that
we process and, in the case of personal data that we have not obtained directly
from you, information about the source and specific categories of such data. data.
2.2 We may process data that allows us to contact you (“contact data”).
Contact data may include your name, email address, telephone number,
your postal address and/or your social media account identifiers. The source of the
contact details is you and/or your employer. If you log in to our website using a
social network account, we will obtain elements of contact data from the
relevant social media account provider.
2.3 We may process your website user account data (“account data”). The
Account data may include your account ID, name, email address,
your business name, account creation and modification dates, website settings and
marketing preferences. If you log in to our website using a
social network account, we will obtain elements of the account data from the
relevant social media account provider.
2.4 We may process information relating to transactions, including purchases of
goods and/or services, which you enter into with us and/or through our website
(“Transaction Data”). Transaction Data may include your name,
contact details, your payment card details (or other payment details) and the
transaction details. The source of the transaction data is you and/or our
payment service provider.
2.5 We may process information contained in or relating to any communication
that you send to us or that we send to you (“communication data”).
communications data may include communications content and metadata
associated with communication. Our website will generate the metadata
associated with communications made using the website contact forms.
2.6 We may process data relating to your use of our website and services (“
Usage Data”). Usage Data may include your IP address, geographical location,
browser type and version, operating system, referral source, length of visit,
website page views and navigation paths, as well as information about the
time, frequency and usage pattern of your service. The source of the
usage data is our analytics tracking system. -
Purposes of processing and legal bases
3.1 In this Section 3 we have defined the purposes for which we may process
personal data and the legal bases for processing.
3.2 Operations – We may process your personal data for the purposes of:
operating our website, processing and fulfilling orders, providing our
services, the provision of our goods, the generation of invoices, bills and other payment-related documents, and credit control. The legal basis for this processing
is our legitimate interests, namely the proper administration of our website,
of our services and our activity.
3.3 Publications – We may process account data for the purpose of publishing
this data on our website and elsewhere through our services in accordance with
to your express instructions. The legal basis for this processing is consent.
3.4 Relationships and communications – We may process contact data,
account data, transaction data and/or communications data for the purposes
to manage our relationships, to communicate with you (except
communication for direct marketing purposes) by e-mail, SMS, post,
telephone. , providing support and complaint handling services. The legal basis
of this processing is our legitimate interests, namely communications with
visitors to our website, users of our services, individual customers and
customer staff, maintaining relationships and ensuring proper administration of
our website, our services and our activities.
3.5 Direct Marketing – We may process contact data, account data and/or
transaction data for the purpose of creating, targeting and sending
direct marketing communications by email, SMS, post and contact by
telephone for marketing purposes. The legal basis for this processing
is consent.
3.6 Research and Analysis – We may process usage data and/or
transaction data for research and analysis of the use of our website and our
services, as well as research and analysis of other interactions with our
company. The legal basis for this processing is consent.
3.7 Record Retention – We may process your personal data for the purposes of:
create and maintain our databases, backup copies of our databases and
of our business records in general. The legal basis for this processing is our
legitimate interests, namely ensuring that we have access to all
information we need to operate our business properly and efficiently in accordance with
to this policy.
3.8 Security – We may process your personal data for security purposes
and prevention of fraud and other criminal activities. The legal basis for this
processing is our legitimate interests, namely the protection of our website,
our services and our business, as well as the protection of others.
3.9 Insurance and risk management – We may process your personal data
where necessary for the purposes of obtaining or maintaining a
insurance coverage, to manage risks and/or to obtain professional advice. The legal basis
of this processing is our legitimate interests, namely the
adequate protection of our company against risks.
3.10 Legal Claims – We may process your personal data where it is necessary for the
finding, exercising or defending legal claims, whether in the context of
a judicial procedure or in the context of an administrative or extrajudicial procedure. The legal basis
of this processing is our legitimate interests, namely the protection and
asserting our legal rights, your legal rights and the legal rights of others.
3.11 Legal compliance and vital interests – We may also process your
personal data when such processing is necessary for compliance with a
legal obligation to which we are subject or in order to protect your vital interests or
the vital interests of another natural person. -
Providing your personal data to third parties
4.1 We may disclose your personal data to our freight forwarders and shipping partners
to the extent reasonably necessary for the purposes of obtaining or maintaining
efficient deliveries of goods.
4.2 Your personal data stored in our website database will be stored on the servers
from our hosting service providers.
4.3 Financial transactions related to our website and services may be processed by
our payment service providers, PayPal, 2Checkout. We will share
transaction data with our payment service providers only to the extent necessary for the
processing your payments, refunding those payments and processing
complaints and questions regarding these payments and refunds. You may
find information about the privacy policies and practices of payment service providers
on https://www.paypal.com/uk/webapps/mpp/ua/useragreementfull https://www.2checkout.com/legal/terms/.
4.4 In addition to the specific disclosures of personal data set out in this Section
5, we may disclose your personal data where such disclosure is necessary for the
compliance with a legal obligation to which we are subject, or in order to
protect your vital interests or the vital interests of another natural person. We
may also disclose your personal data where such disclosure is necessary to
the establishment, exercise or defense of legal rights, whether in the context of
a judicial procedure or an administrative or extrajudicial procedure. -
International transfers of your personal data
5.1 In this Section 5 we provide information about the circumstances in which
your personal data may be transferred to a third country under
UK and/or European data protection law.
5.2 Our website hosting facilities are located in the EU. The
competent data protection authorities have determined the adequacy of the
data protection laws of each EU country.
5.3 You acknowledge that the personal data you submit for publication via
Our website or services may be available, via the Internet, worldwide.
We cannot prevent the use (or misuse) of this personal data by third parties. -
Retention and deletion of personal data
6.1 This Section 6 sets out our data retention policies and procedures, which are:
designed to ensure that we comply with our legal obligations in relation to
of retention and deletion of personal data.
6.2 Personal data that we process for any purpose will not be retained
longer than necessary for that purpose or purposes.
6.3 We will retain your personal data as follows:
(has) contact data will be retained for a minimum period of one year after
the date of the most recent contact between you and us, and for a
maximum period of 3 years after this date;
(b) account data will be retained for a minimum period of one year after
the closing date of the account concerned, and for a maximum period
3 years after this date;
(c) transaction data will be retained for a minimum period of one year
after the transaction date, and for a maximum period of 3
years after this date;
(d) communication data will be kept for a minimum period of one year
after the date of the communication in question, and for a period of
maximum period of 3 years after that date; and
(e) Usage data will be retained for 1 year after the date of collection.
6.4 Notwithstanding the other provisions of this Section 6, we may retain your
personal data when such retention is necessary to comply with a
legal obligation to which we are subject, or in order to protect your vital interests
or the vital interests of another natural person. -
Your rights
7.1 In this Section 7 we have listed the rights you have under
the data protection law.
7.2 Your main rights under data protection law are:
(has) the right of access – you can request copies of your personal data;
(b) the right to rectification – you can ask us to rectify
inaccurate personal data and to complete incomplete personal data;
(c) the right to erasure – you can ask us to erase your personal data;
(d) the right to restrict processing – you can ask us to restrict the
processing of your personal data;
(e) the right to object to processing – you can object to processing
of your personal data;
(f) the right to data portability – you can request that we transfer your
personal data to another organisation or to you;
(g) the right to lodge a complaint with a supervisory authority – you can
complain about our processing of your personal data; and
(h) the right to withdraw your consent – to the extent that the legal basis for
our processing of your personal data is consent, you can withdraw this
consent.
7.3 These rights are subject to certain limitations and exceptions. You can find out more
more about the rights of data subjects by visiting
https://edpb.europa.eu/our-work-tools/general-guidance/gdpr-guidelinesrecommendations-best-practices_en and https://ico.org.uk/ for organisations/data-protection-guide/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
7.4 You can exercise any of your rights regarding your personal data by
sending us written notice, using the contact details provided below. - 8.About cookies
8.1 A cookie is a file containing an identifier (a string of letters and numbers) that
is sent by a web server to a web browser and is stored by the browser. The
The identifier is then sent back to the server each time the browser requests a
page to the server.
8.2 Cookies may be either “persistent” cookies or “session” cookies: a
A persistent cookie will be stored by a web browser and will remain valid until it is
set expiration date, unless deleted by the user before the expiration date; a
Session cookie, on the other hand, will expire at the end of the user session, when the
web browser is closed.
8.3 Cookies cannot contain any information that personally identifies a user, but
The personal data that we store about you may be linked to information
stored and obtained from cookies.
9.Cookies we use
9.1 We use cookies for the following purposes:
(a) authentication and status – we use cookies to identify you when you
visit our website and when you browse our website, and to help us
to determine whether you are logged in to our website. ;
(b) shopping cart – we use cookies to maintain the state of your
shopping cart when you browse our website;
(c) personalization – we use cookies to store information about your
preferences and to personalize our website for you;
(d) security – we use cookies as part of the security measures used
to protect user accounts, including to prevent fraudulent use of
login information, and to protect our website and services generally;
(e) advertising – we use cookies to help us display advertisements that
will interest you;
(f) analytics – we use cookies to help us analyze usage and
performance of our website and services; and
(g) cookie consent – we use cookies to store your preferences regarding
the use of cookies more generally.
10.Cookies used by our service providers
10.1 Our service providers use cookies and these cookies may be stored on your
computer when you visit our website.10.2 We use Google Analytics. Google Analytics collects information about the use
of our website by means of cookies. The information collected is used to
create reports on the use of our website. You can find out more at
Google's use of information when visiting
https://www.google.com/policies/privacy/partners/ and you can consult
Google's privacy policy at https://policies.google.com/privacy.
11. Cookie management
11.1 Most browsers allow you to refuse to accept cookies and to delete cookies.
The methods for doing this vary from browser to browser and from version to version.
the other. However, you can get up-to-date information about blocking and
deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647 (Chrome);
(b) https://support.mozilla.org/en-US/kb/enhanced-tracking-protectionfirefox-desktop (Firefox);
(c) https://help.opera.com/en/latest/security-and-privacy/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/en-gb/guide/safari/manage-cookies-andwebsite-data-sfri11471/mac (Safari); And
(f) https://support.microsoft.com/en-gb/help/4468242/microsoft-edgebrowsing-data-and-privacy (Edge).
11.2 Blocking all cookies will have a negative impact on the usability of many
websites.
11.3 If you block cookies, you will not be able to use all the features of our
website.
12. Amendments
12.1 We may update this policy from time to time by posting a new version on
our website.
12.2 You should check this page from time to time to ensure that you are happy with any
change to this policy.
12.3 We may notify you of material changes to this policy by email.